What indicates that an organizational policy or procedure might need revision?

A change in the problem that a policy was intended to address unequivocally signals a need for revision. Policies and procedures are typically developed to manage specific issues or challenges within an organization. If the nature or scope of the problem shifts, the existing policies may no longer be effective or relevant. For instance, if a policy was created to address safety in a particular area and that safety issue has evolved or has been replaced by a different concern, the policy must be reevaluated to ensure it continues to meet the organization's needs effectively.

The other options, while potentially relevant, do not necessarily indicate a need for policy revision. For example, an increase in internal or external customer praise could suggest that the current policies are effective, and therefore not in need of revision. A shift in community demographics might impact some aspects of service delivery, but it does not directly imply a need to amend existing policies unless the policies themselves are specifically tied to those demographics. Changes in crew member behavior could warrant attention, but they don't inherently suggest that the policies are flawed or inadequate; the behaviors might stem from other factors unrelated to the policies themselves. Thus, it is the change in the underlying problem that is the clearest indicator for revisiting a policy.