What should a company officer focus on when resolving crew conflict?

Focusing on common interests when resolving crew conflict is essential because it promotes collaboration and understanding among team members. By identifying shared goals or objectives, the officer can help create a sense of unity, encouraging crew members to work together rather than focusing on their differences. This approach reduces tension and fosters an environment where solutions can more easily be reached, as the crew recognizes that they are all working towards a common purpose.

Alternatively, while asking the crew for solutions can be beneficial and allowing parties to express their feelings can help in validating their experiences, these strategies may not directly lead to resolution. Similarly, letting individual parties resolve the conflict on their own can lead to unresolved tensions or misunderstandings, ultimately failing to foster teamwork. Concentrating on common interests, however, streamlines the process and encourages a focus on mutual benefits, making it the most effective strategy for conflict resolution in a crew environment.